Privacy Policy

Last Updated: March 4, 2025

Important Note: This is a template privacy policy. Before publishing, consult with a legal professional to ensure it complies with laws applicable to your business, including GDPR, CCPA, and other privacy regulations.

1. Introduction

Welcome to Koral ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered visual search and discovery tools, visit our website at koral.nu, or interact with any of our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, company name, phone number, particularly when you request a demo or contact us.
• Usage Data: Information about how you use our services, including search queries, interaction with features, and browsing behavior.
• Image Data: Visual content that you upload or provide for search purposes. This may include product images or screenshots you use with our visual search features.
• Device Information: Information about your device, browser type, IP address, and operating system.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

3. How We Use Your Information

We use your information for various purposes, including to:

• Provide and maintain our services, including processing image searches and delivering relevant results
• Personalize your experience and improve our AI visual search algorithms
• Respond to your inquiries and fulfill your requests, such as providing a demo
• Send administrative information, such as updates about our terms or privacy policy
• Analyze usage patterns to improve our services and user experience
• Detect, prevent, and address technical issues or potential fraud
• Comply with legal obligations

4. AI and Machine Learning Practices

Our visual search technology uses artificial intelligence and machine learning algorithms to analyze image data and provide relevant search results. We want to be transparent about these processes:

• Images you upload for search purposes are processed by our AI systems to identify visual features and match them to similar products.
• We may use aggregated, anonymized data to train and improve our AI models.
• Our AI systems do not use facial recognition technology for identification purposes.
• We implement technical measures to prevent biases in our AI systems and regularly audit their performance.

5. Data Sharing and Third Parties

We may share your information with:

• Service Providers: Third parties that help us deliver our services (e.g., hosting providers, analytics services).
• Business Partners: With your consent, we may share data with business partners to offer you certain products, services, or promotions.
• Legal Requirements: When required by law or to protect our rights or the safety of users.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.

We do not sell your personal information as defined under applicable data protection laws.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

For image data used in our visual search functionality, we retain it only for the duration needed to process your search query, unless you explicitly consent to longer retention for service improvement purposes.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access your personal information
• The right to rectification of inaccurate information
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We implement appropriate safeguards to protect your information when transferred internationally.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Koral

[Company Address]